Garnebo logoWritten scope. One accountable contact
Bologna · The Garnebo ProcessDOC · HOW-IT-WORKS · v2026.04

Defined scope.
Written quote.
One contact.

See what information we need, how a written price is prepared for an approved scope, and when a job-specific start date can be confirmed.

How the process worksBologna · 2026
  • 01Reply within 48 hours; quote timing depends on scope information.
  • 02Price written for the approved scope.
  • 03Variations need your written approval before work proceeds.
  • 04Schedule agreed for your job after availability is checked.
≤ 48h
Reply maximum
1 contact
Garnebo contact
Written approval
Scope variations
Arranged separately
Licensed plant work

The process, step by step

From first message to key handover.

Each phase clarifies the information needed, the scope being discussed, and what can be confirmed for the specific job.

01

From you → To us

You describe the job

Send us photos and a short description — via WhatsApp or our quote form. No precise measurements needed yet. We'll ask if we need more.

What you give us
  • Photos of the rooms, even from a smartphone
  • One sentence on what you want to change
  • Rough timing if you have it
What you get back
  • Confirmation that we received your request
  • Follow-up questions if details are missing
  • Whether the job is in our scope

Electrical, plumbing, and heating work requiring a qualified provider under DM 37/2008 is arranged by you separately by default. We will discuss coordination only if a provider is validated for the exact scope.

02

From us → To you

We reply and define the quote

We reply within 48 hours. If the scope details are sufficient, we send a written fixed-price quote for that scope; otherwise, we explain what information or inspection is needed next. Any variation requires your written approval before work proceeds.

What the quote contains
  • Scope of work, point by point
  • Flat-rate total, VAT included
  • Estimated working days
  • What is excluded (clearly highlighted)
What you do
  • Read it without pressure — no sales calls
  • Ask for changes or clarifications if needed
  • Confirm when it works for you, or decline
Scope variations

The written price covers the approved scope. Any variation needs your written approval before work proceeds.

03

On site

We confirm the job schedule

After you approve the scope and we check availability for this job, we agree a start date. The date is specific to the scope and capacity confirmed for your assignment.

Illustrative work-log format — not a Garnebo project recordExample
  • Thu · 04Preparation task example100%
  • Fri · 05Floor preparation example100%
  • Mon · 08Floor installation example75%
  • Tue · 09Finishing task example40%
04

Handover

Work follows the agreed scope

The Garnebo contact named for your request remains your point of contact. We discuss any proposed scope change with you and need written approval before proceeding.

What you receive at handover
  • Review the agreed scope at handover
  • Italian fiscal invoice (fattura)
  • Documents from any separately procured provider
  • Handover details agreed for the job
What we do NOT ask for
  • Work on a variation before your written approval
  • Treat licensed plant work as included by default
  • A start date before scope and availability are checked

What’s different

What to clarify in the written scope

Use the quote to confirm the included work, variation process, responsibility for licensed work, and job-specific schedule.

Check
Garnebo process
Price
Confirm which work and materials are included.
Written fixed price for the approved finishing scope.
Contact
Confirm who will answer questions about the job.
One accountable Garnebo contact for the agreed scope.
Schedule
Check proposed dates against the job and availability.
A job-specific start date is agreed after availability is checked.
Variations
Agree how a change to the scope will be handled.
Written approval is needed before a variation proceeds.
Licensed work
Check which regulated work is outside the finishing quote.
Customer-procured by default unless a provider is validated for the exact scope.

Scope and responsibility

The quote identifies the finishing scope and price. Licensed plant work is arranged separately unless an exact coordinated scope is validated.

Licensed work

Licensed work boundary

Customer-procured by default

Electrical, plumbing, and heating installations require a qualified provider under DM 37/2008. You arrange this work separately unless Garnebo validates a provider for the exact scope.

Written scope

Written scope and changes

Variation approval

The quote states the finishing work and price it covers. A variation is discussed and approved by you in writing before it proceeds.

Scheduling

Job-specific schedule

Per assignment

A start date is agreed after the approved scope and availability for the specific assignment have been checked.

Common questions

What people ask before getting started.

Ready to finally get it done?

Send us photos and a short description. We reply within 48 hours; if the scope details are sufficient, we prepare a written fixed-price quote. No obligation.

Chat with us on WhatsApp+39 351 744 3151
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